There are several ways you can get support:
- Click the top menu’s Get support and fill the form;
- Access our profile page from ThemeForest and use the contact form;
- Add comment in Rey’s ThemeForest page. This however is not recommended, in 90% of the cases, you’re asked to create a support ticket or send an email etc. thus delaying the fix of your problem.
In any case of the above, please share as much information or details about your problem or request so that we don’t have to delay the fix unnecesarily.
You can use this tool https://www.loom.com/ to record a screencast. It’s really the best way to explain what issues you’re having.