When submitting your support request, please try to:
- Describe the issue in detail, or better, try recording a quick video. Use a tool like Loom or Bubbles or Gyazo (they’re all free).
- Not always needed, but would be very useful for me if you can create a temporary admin account for me, or share a Temporary Login Without Password .
- Send me the URL of the exact page where the issue is happening. I will probably need to inspect with Chrome Developer tools and investigate.
- Now, this shouldn’t be a hassle. This would just help me understand the issue better and try as much to reply with the solution and avoid going back and forth requesting more information.